Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment, not as a way to make money or solve financial problems. The odds are always in favour of the casino, and gambling outcomes are determined by chance. Please gamble responsibly and only spend what you can afford to lose.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. We are committed to preventing underage gambling. All players are required to verify their age and identity before accessing our platform. If you are under the legal age for gambling in your jurisdiction, please do not proceed.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activities from family or friends
- Feeling unable to stop or control your gambling
- Spending increasing amounts of time and money on gambling
- Experiencing mood swings or irritability when unable to gamble
- Neglecting work, school, or personal relationships due to gambling
- Borrowing money to fund gambling activities
- Lying to others about the extent of your gambling
- Feeling anxious or depressed when not gambling
If you recognise any of these signs in yourself, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the total amount you're willing to lose over a set period
- Reality Checks: Receive periodic reminders about how long and how much you've been playing
- Session Time Limits: Set automatic session end times to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Cooling-Off: Take a break from gambling with a temporary account suspension
Use these tools to maintain healthy gambling habits and stay in control of your spending.
Support & Help Resources for New Zealand
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation – Free counselling and support services
www.pgf.nz - Gambling Helpline (Samaritans NZ) – 0800 654 655 (24/7, free call)
Available for confidential support and crisis assistance - Department of Internal Affairs – Gambling Commission
www.dia.govt.nz/Services/Gambling
International Resources
- Gambling Help Online (Australia)
www.gamblinghelponline.org.au - GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom Self-Exclusion Scheme)
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Need Help? Reach Out Today
If you're struggling with gambling, help is available. Problem gambling is treatable, and no one has to face it alone. Speaking to someone is a sign of strength, not weakness.
Contact the Problem Gambling Foundation on 0800 654 655 or visit www.pgf.nz for confidential support.
Remember: Your wellbeing is more important than any bet. Seek help today.